⚠️ IMPORTANT: Select the user who normally uses this computerIf your DEMO connection syncs while no one is signed in to the company file on this computer, QuickBooks signs in with the user you select here. This includes when QuickBooks is at the
"No Company Open" screen.
To avoid conflicts,
select the user who normally uses this computer so QuickBooks does not try to sign in as someone who may already be signed in elsewhere. If QuickBooks tries to sign in as a user who is already signed in somewhere else, the sync can fail. If you want a user reserved for syncing, follow our
guide to creating a dedicated QuickBooks Desktop user.
If the company file is already open under a different user with
Full Access permissions when syncing, QuickBooks will use that user's active session instead.
